← Back to DJ's Resort & Rentals
Policies & Terms
Everything that applies when you book with DJ's Resort & Rentals, in one place.
DJ's Lodging Policies
You'll be asked to agree to these policies when you sign the liability waiver for your booking.
Checking In
- Check-in is available starting at 3pm and ending at 7pm. An early check-in may be requested by contacting the property, but is not guaranteed.
- Please contact the property should your travel plans require a check-in past 7pm local time on the date of arrival.
Fees and Other Charges
- Smoking fees: Not to exceed $250.00 per incident. Smoking, including but not limited to the use of cigarettes, cigars, e-cigarettes, marijuana, or any other drugs inside of the resort rooms or any other resort buildings is not allowed. Smoking cigarettes, e-cigarettes, or cigars is only allowed in designated outside smoking areas on the premises. If you violate the smoking policy, there will be a charge.
- Late check-out fee: Standard checkout time is 11am. A late checkout may be requested, but is not guaranteed. If you fail to check out by 11am or the otherwise agreed upon time on the date you are to depart per your reservation, the resort may charge you late check-out fees. Guests who fail to check out by 4:00 p.m. may be subject to pay a full day's rental fee plus tax.
- If guests wish to bring pets, they will be required to pay $50 per pet for the entirety of their stay. Any damage or messes caused by pets will be subject to additional charges at the discretion of management.
Customer's Liability
- Guests will be held responsible for any loss or damage to resort property caused by themselves or anyone else in their party. Any losses, damages, or excessive messes beyond reasonable use will be assessed by management, and the customer will be charged to the card on file in the amount management determines is reasonable to repair and/or clean, which may include damage repair fees, cleaning fees, administrative fees, and/or lost revenue.
- Management is not responsible for any guest belongings left unattended in the room or on the premises.
- Management is not responsible for any vehicles while parked on hotel premises.
- Customer is responsible for the health and safety of themselves and their guests, children, and pets. Children must not be left unattended on the premises. Pets must be kept on a leash at all times outside of the rental unit.
Payment Policy
- Full payment is required at time of booking.
Cancellation Policy
- Cancellations made for any reason within 30 days of the reservation date are not automatically eligible for a full refund. If the customer is unable or unwilling to make their reservation date, they may provide a 24 hour notice to reschedule for a later date or request a credit in the amount paid. Rescheduled reservations and credits may be used no later than Labor Day of the year following the initial reservation, not on a holiday/holiday weekend and are subject to availability.
- Payment processing fees are non-refundable.
No-Shows
- If the customer fails to show up for their reservation without a 24-hour notice, they will not be eligible for a refund.
I, the customer, understand and agree to all of the above policies.